Mercy is Head of English department and have been closely involved in the development of NZCEL Level 4 courses and provide academic support for academic colleagues in the College and the wider Faculty. Mercy also manages English Internal Testing System.
She is passionate about her role as both a teacher and programme leader and is motivated by a desire to carry out research in areas that are relevant to improving language abilities of students coming from all walks of life.
She has served as an academic at Manukau Institute of Technology and have taught academic English, IELTS, and EAP (English for Academic Purposes) for nearly 17 years, and has significant experience in programme and assessment design, and teaching to a wide range of students.
She has held the positions of Academic advisor, Literacy programmes Coordinator for 9 years, and a Senior Lecturer position for 8 years, and has continuously updated her skills and knowledge in areas such as linguistics, e-learning, literacy education, educational psychology and educational philosophy.
She is also a certified IELTS examiner constantly involved in assessing language abilities of candidates.
She is currently working on developing research proposals for Doctoral degree in Language, Literacy and Education.